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HubSpot for Google Chat™ icon
CRM & Sales Tools

HubSpot for Google Chat™

By HubSpot Inc.
31.4K+ installations
5.0(2 reviews)

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HubSpot for Google Chat™ screenshot 1

About this addon

The new HubSpot and Google Chat™ integration enhances communication, productivity, and efficiency for teams. Keep stakeholders informed through real-time notifications about key customer interactions, improve response times by replying directly to customer messages, and foster cross collaborative ticket resolution - all without leaving your favorite collaboration tool. 1. Notifications Receive Notifications: Stay connected to activities in your HubSpot CRM by receiving notifications for reminders, mentions, form submissions, and more Send Google Chat™ Notifications through Workflows:* Set up a workflow to send notifications to a specific Google Chat™ Space or user 2. Connect HubSpot Inbox with Google Chat™ Google Chat™ seamlessly integrates with HubSpot conversations: • Get notified in a designated Google Chat™ Space about incoming Inbox messages across any Inbox channel type like team email, live chat, or form submissions • Respond to incoming messages in Google Chat™ 3. Connect HubSpot Help Desk with Google Chat™ Service teams can connect their HubSpot help desk to Google Chat™ to drive collaborative ticket resolution. Teams can: • Configure the types of tickets sent to a Google Chat™ space • Send relevant new tickets to selected Google Chat™ spaces • Sync threaded replies from Google Chat™ with ticket comments in HubSpot, including at-mentions • Enable quick actions from the ticket in Google Chat™, like updating ticket properties

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