This add-on allows you to import tickets, with custom queries or metrics, from Zendesk® into Google Sheetsᵀᴹ, convert Zendesk® URLs to smart chips in Google Docsᵀᴹ. Five operations with your Zendesk® data are supported: * Search Zendesk® resources (Tickets), selecting fields and filter conditions, to import data to Google Sheetsᵀᴹ. * Load previously saved searches (query configurations). * List tickets from Zendesk®. * List metrics data from Zendesk®. * Refresh queries backing data already in your spreadsheet. * (New!) Create a smart chip from Zendesk® URLs in Google Docsᵀᴹ Learn more about the add-on on https://support.google.com/docs/answer/9625921.